City Report 2020 for the Hotel Industry
To understand the impact and the development of the COVID-19 pandemic, we analyzed 18 million guest reviews in 16 cities across the globe including Hong Kong, London and Moscow. In each city, the data of 200 to 500 hotels was evaluated to get a representative view on what is happening in the hotel market.
The report includes:
- Benchmark data about reviews' volume and overall guest satisfaction
- Day by day dynamic for the first half of 2020
- Comparison of data with the same period last year.
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